Just visit your CRM Panel and authorize.
http://csg-homehealthcareapp.com/crm/admin .
Go to Client Concerns -> Submission Concerns.
View Concerns shows the type of concerns that a client can have.
Concerns are clients specific, submitted by staff, approved my Company Admin.
Company Admin also receives an email if a concern is submitted.
You can update the Emails from "Settings -> Email Settings"